Delivery

ALL U.K. ORDERS WITH A TOTAL VALUE OF £75 OR MORE WILL AUTOMATICALLY QUALIFY FOR FREE DELIVERY.

ALL INTERNATIONAL ORDERS WITH A TOTAL VALUE OF £150 OR MORE WILL AUTOMATICALLY QUALIFY FOR FREE DELIVERY.

For delivery to the uk.
Our standard charge for Royal Mail First Class Recorded is £3.95 per order, or £7.50 for Next Day Special Delivery (please note that orders must be placed before 12 noon for next day delivery, otherwise the order will be dispatched the following day); There will be an additional charge if orders exceed a certain weight (e.g. footwear will incur an additional charge). Orders are usually processed within 48 hours.

For delivery worldwide.
Please note that our shipping costs for outside of the UK vary according to destination.  Prices are as follows:

Europe:

Royal Mail Airmail: £5.95 per order

International Signed For: £9.50 per order

Rest Of The World:

Royal Mail Airmail: £6.95 per order

International Signed For: £9.95 per order

There will an additional charge if your package exceeds a certain weight (e.g footwear will incur an additional charge). 

Orders are usually processed with 48 hours - please make sure that you inform us if the item(s) that you have ordered are a gift - as this will be stated on the customs form on your parcel.
Any import duties requested by your country are the customer’s responsibility.

Returns Policy

All returns or exchanges must be received within 14 days of receiving your order. You must inform us of your intent to return an item, and the reason why you would like to return it, prior to sending the package - please e-mail us at: Sales@kidsdesignerwear.co.uk with this information.

Items to be returned must be unused, unworn and unwashed, complete with their original packaging and all item tags intact. Our supplied receipt/invoice must also be included.  Footwear must also be returned in their original box.

Customers are responsible for the payment of any postage incurred in the return of an item, unless there has been an error on our part. We are not liable for any packages lost in the post - we therefore suggest that you return your item using a 'signed for' and/or trackable method (e.g. Royal Mail recorded delivery).  Any refunds will be made using the same payment used for the initial transaction - please be aware that credit card companies only allow refunds to be made to the card used to pay for the original order.  Refunds will not be given for any postage costs incurred by us in sending your order, unless there has been an error on our part.

If you require an exchange,then you are responsible for all postage costs incurred.

Our Returns address is:

Returns Department

Kids Designerwear

4 Pepper Street

Inkberrow

Worcestershire

WR7 4EJ

U.K.

This returns policy does not affect your statutory rights.

Email sales@kidsdesignerwear.co.uk